FREE SHIPPING THRESHOLD

Free Above ₹499

Complimentary standard shipping across 25,000+ Indian pin codes.

DISPATCH TIMELINE

24–48 Business Hours

Packed & dispatched from our Gurugram warehouse (Mon–Sat).

ESTIMATED TRANSIT

2–4 Days (Metros)

4–7 business days for Rest of India via BlueDart & Delhivery.

1. Order Processing & Dispatch

• Confirmed orders are dispatched from Gurugram, Haryana within 24 to 48 business hours (Monday–Saturday, excluding public holidays).
• Orders placed after 2:00 PM IST on Saturday or on Sunday ship the following Monday.
• Every order includes an official Esskay Beauty Resources Pvt. Ltd. GST invoice and MRP authenticity seal.

2. Estimated Delivery Timelines

• Delhi NCR & Metro Cities (Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune): 2 to 4 business days from dispatch.
• Tier-2 & Tier-3 Cities: 4 to 6 business days from dispatch.
• North-East, J&K, Himachal & Remote Areas: 5 to 8 business days from dispatch.

3. Shipping Fees, Tracking & COD

• Orders Above ₹499: Eligible for FREE Standard Pan-India Shipping.
• Cash on Delivery (COD): Available on serviceable pin codes. High-value COD orders may be verified via phone or WhatsApp prior to dispatch.
• Live Tracking: Automated AWB tracking links are sent via Email, SMS & WhatsApp as soon as your parcel ships.

4. Damaged or Missing Packages

• If the outer parcel appears tampered with or torn at delivery, please do not accept the shipment and notify our team immediately.
• For any transit damage or missing item discovered inside the box, please share an unboxing video and clear photos within 24–48 hours of delivery for a prompt replacement.

SHIPPING & DELIVERY CONCIERGE

Need Help Tracking Your Order?

Esskay Beauty Resources Pvt. Ltd. · Gurugram, Haryana · Mon–Sat (10:00 AM – 6:00 PM IST)